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Elaine's 25 Tips:
-- Be Patient
-- The Importance of Reaching Out
-- Speak Out
-- Dealing With Difficult People Requires Finesse
-- How to Work Effectively With Elected Officials
-- Control the Meeting by Controlling the Agenda
-- On Being An Effective Commission Chair
-- Commission Members Also Can Be Leaders
-- Be Persistent
-- Minor Irritants Can Become Major Problems
-- Trust Your Instincts
-- Show Respect
-- Staff Needs a Little TLC
-- Customer Service Starts at the Front Door
-- Be Open to Verbal as Well as Written Information
-- Go Where the People Are
-- Controversial Issues: A Natural Part of Planning
-- Positive Media Relations Requires Special Effort
-- Voting is Not Always Necessary
-- Planning Is Not Just for Adults
-- On Gauging Public Opinion
-- Breach the Wall of Separation
-- Show Some Passion
-- Careful Attention to Older Citizens Benefits All
-- How to Recognize and Relieve Burnout

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